

Open the TeamViewer QuickSupport app again and Allow the Cropster Support person to reconnect.Now both, Screen Recording and Accessibility, appear as Allowed.Learn how to get started with this video and some of the great features in the. Click Quit & Reopen to apply the changes. The TeamViewer QuickSupport app for Android allows you to receive remote support on your Android devices. When the following dialog appears again.Switch to the Accessibility menu in the left menu bar and again, check the box next to TeamViewer QuickSupport.Check the box, next to TeamViewer QuickSupport (under Screen Recording).You need to enter your PC password to confirm.

On the bottom left corner, click on the lock icon to make changes.Upon allowing the Cropster support person to access your PC (see step 5 in the section above), the following window appears.Allowing TeamViewer remote control (Mac only)Īpple has introduced a security feature with MacOS 10.14 (and higher) that requires additional permissions to be assigned to TeamViewer to allow us to control your Mac after connecting to your computer. If you are using a Mac, proceed with the steps below to allow Cropster support to control your device. * Sony devices require the Device Administrator permission.✅ If you are using Windows, the Cropster support person will now be able to see your screen and control your PC. Pass your ID on to your trusted technician, who is using the TeamViewer full version.

the support technician), needs to install and start the TeamViewer full version on his/her computer (download at 3.

It has never been easier to troubleshoot devices!Ģ. This support page will guide you through the.
